When someone reaches out to a therapist, they are sharing vulnerable personal information. Protecting that first message is fundamental to professional ethics and legal compliance.
Never ask for detailed clinical history on a public form
Your initial contact form should only ask for minimal data: name, preferred contact method (email or phone), and a brief, general inquiry note. Never ask clients to submit detailed trauma or diagnostic histories on a standard web form.
Enforce HTTPS and modern TLS encryption
Ensure your form cannot be submitted over insecure HTTP connections. Modern security headers prevent form hijacking and man-in-the-middle interception.
Spam protection without invasive reCAPTCHA
Standard Google reCAPTCHA tracks user behaviour across websites. We use clean honeypot fields and privacy-respecting cryptographic verification that block spambots without tracking your clients.
Secure email delivery (SMTP/SPF/DKIM)
Ensure form notifications are dispatched via authenticated SMTP with strict SPF and DKIM records, preventing messages from ending up in spam folders.
Professional security depth
Backed by 18+ years of platform security experience, WebSavers builds bulletproof intake forms. See our practice solutions.